KRANHAUSS FAQ

Question 1

What types of crane equipment does KRANHAUSS manufacture?

Accepted Answer

KRANHAUSS manufactures a comprehensive range of crane equipment including operator cabins, electrical rooms, container houses, air conditioners, crane buffers (hydraulic, spring, polyurethane), control panels, cable trolleys, weight switches, and electro brakes. All products are designed for heavy industrial applications.

Question 2

What certifications does KRANHAUSS have?

Accepted Answer

KRANHAUSS holds multiple international certifications including ISO 9001 (Quality Management), ISO 14001 (Environmental Management), ISO 3834 (Welding Quality), OHSAS 18001 (Occupational Health and Safety), CE Certification, and EN 1090 (Structural Steel Components). These certifications ensure the highest quality and safety standards.

Question 3

How long has KRANHAUSS been in business?

Accepted Answer

KRANHAUSS has been operating for over 20 years, establishing itself as a leading manufacturer of crane equipment. Our extensive experience allows us to provide reliable, high-quality solutions for industrial crane applications worldwide.

Question 4

What industries does KRANHAUSS serve?

Accepted Answer

We serve multiple heavy industries including cement production, iron and steel metallurgy, energy sector, ship and port operations, machinery manufacturing, automotive industry, petrochemical plants, railway systems, and mining operations. Our equipment is designed to meet the demanding requirements of these sectors.

Question 5

Do you provide international shipping?

Accepted Answer

Yes, KRANHAUSS exports to over 50 countries worldwide. We have extensive experience in international shipping and can handle all logistics requirements for our crane equipment products. Our global reach ensures timely delivery and proper installation support.

Question 6

What is the typical lead time for custom crane equipment?

Accepted Answer

Lead times vary depending on the complexity and customization requirements. Standard products typically have a lead time of 4-6 weeks, while custom solutions may require 8-12 weeks. We provide detailed project timelines during the quotation process.

Question 7

Do you offer installation and maintenance services?

Accepted Answer

Yes, KRANHAUSS provides comprehensive services including field installation, maintenance support, modernization services, spare parts supply, engineering consultation, and inspection services. Our experienced team ensures proper installation and ongoing support for all our equipment.

Question 8

What materials are used in KRANHAUSS crane equipment?

Accepted Answer

We use high-quality materials including galvanized steel, stainless steel, aluminum, and specialized industrial-grade components. All materials are selected for durability, corrosion resistance, and performance in harsh industrial environments. We follow strict material specifications and quality control procedures.

Question 9

How do I request a quotation for crane equipment?

Accepted Answer

You can request a quotation by contacting us through our website contact form, email, or phone. Please provide details about your specific requirements, including application type, environmental conditions, technical specifications, and any special requirements. Our engineering team will prepare a detailed quotation.

Question 10

What warranty do you provide on your products?

Accepted Answer

KRANHAUSS provides comprehensive warranties on all our products, typically ranging from 12 to 24 months depending on the product type and application. Our warranty covers manufacturing defects and includes technical support. Extended warranty options are available for specific applications.

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